Receptionist

Payment Model: Hourly

Benefits Eligible: Yes

Job Travel Opportunity: No

Desired Provider Competency:

Date Posted: April 17, 2026

Other Notes:

Pay: $17.00 - $20.00 per hour
Job description:
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team at AllGyn Women's Comprehensive Health. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires a strong understanding of medical office management, HIPAA regulations, and effective phone etiquette to ensure a welcoming and efficient environment for both patients and staff. AllGyn specializes in reproductive health women's service which includes pregnancy termination.
Responsibilities
• Open & Close the clinic for patients and staff
• Greet patients warmly upon arrival and assist with check-in procedures.
• Answer incoming calls promptly and professionally, addressing inquiries or directing calls as needed.
• Schedule appointments and manage the clinic's calendar efficiently.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Review documentation for completeness and accuracy before filing or entering into the system.
• Insurance verification and collection of co-pays and payments.
• Assist in managing office supplies and inventory for the front desk area.
• Collaborate with dental staff to ensure smooth patient flow throughout the clinic.
• Handle patient inquiries regarding treatment plans, insurance coverage, and payment options.
•
Experience
• Previous medical setting is preferred but not required.
• Familiarity with ICD-10 coding and medical billing processes is a plus.
• Strong organizational skills with attention to detail in documentation review.
• Excellent phone etiquette and communication skills are essential for interacting with patients and staff.
• Proficiency in using EMR software such as EclinicalWorks
• Must be able to handle a busy multi-line phone system.
• Ability to work effectively in a fast-paced environment while maintaining professionalism at all times.
Join our team as a Front Desk Receptionist where you can make a positive impact on our patients' experiences while developing your skills in a supportive environment!
Job Types: Full-time, Part-time
Benefits:
• 401(k)
• Paid time off
Medical Specialty:
• Medical-Surgical
• Ob/Gyn
• Surgery
Schedule:
• Monday to Friday
• Weekends as needed
Application Question(s):
• Are you familiar with EclinicalWorks?
• Are you able to work an occasional evening or weekend?
Language:
• Bilingual (English/Spanish)(Preferred)
Ability to Commute:
• Wilmington, DE 19805 (Required)
Work Location: In person